Privacy Policy of Jamila
What information do we collect?
We collect information that you enter when registering on our site, placing an order, subscribing to our newsletter, or filling out any forms on the site. For example, to register or place an order, you need to provide some information such as your name, email address, and phone number. However, you can access our site without registering, and in that case, no information will be required.
Payment-related information (bank details and/or card information)
As part of processing any order and depending on the payment method you choose when placing your order, you may be asked to provide details related to your bank account or credit card. This information is used to complete your payment to us or to process any refunds if necessary.
It’s important to note that in this case, you provide your payment details directly to the payment processing company, not to us. Therefore, you will be subject to the privacy policy of the payment processing company.
We recommend reading these terms and conditions before selecting this payment method. Credit card information used to place an order will not be saved or stored in our system.
How do we use your information?
The information we collect from you is used for the following purposes:
Personalizing your experience according to your preferences: This helps us identify your needs and work towards fulfilling them.
Improving our website:
We continuously strive to enhance the website and the services provided based on the feedback we receive from visitors.
Enhancing customer service:
The information we gather contributes to providing a better response to your customer service inquiries and meeting your needs.
Order fulfillment:
We commit to keeping your information confidential, and we will not sell, exchange, or transfer it to any other company without your consent, except for the purpose of delivering the requested product or service.
Periodic email updates:
We may use the registered email address to send you updates and information about your order.
Responding to inquiries and informing you of new or changed services:
For example, we may use your email address for this purpose.
Analyzing your personal information: This helps us provide marketing offers and information that match your preferred choices, such as your email address, shopping habits, and technical or statistical data.
How do we protect your information?
We rely on a variety of security measures aimed at keeping your personal information confidential during the process of placing an order.
Do we use cookies?
Yes. Cookies are small files that a website or service provider transfers to your computer through your web browser (if you allow it). These files help websites or service providers recognize your browser and store certain information to help understand users and remember preferences for future visits.
Do we disclose your information to third parties?
We are committed to not disclosing your personal information by selling, trading, or transferring it to any third parties. However, this commitment excludes trusted third parties that assist us in operating our website, conducting our business, or providing services to our customers, as long as these parties agree to keep the information confidential. We may also disclose information when necessary to comply with a legal ruling, enforce our website policies, or protect our rights or the rights of others. Non-personal visitor information may be provided to third parties for marketing, advertising, or other purposes.
This privacy policy applies only to information collected online:
Please note that this privacy policy applies only to information collected through our website and not to information obtained by any offline means.
Terms of Use:
Please review our Terms of Use to understand more about how to use our website, our disclaimers, and other conditions applicable to our site.
Your Consent:
By using our website, you acknowledge and agree to the privacy policy in place.
Modifications to the Privacy Policy:
If we make any changes to the privacy policy, we will notify you by email regarding the updates made.
Return and Exchange Policy:
You are entitled to return or exchange the product within 14 days from the date of purchase, provided you have the original receipt and the product is in its original condition at the time of purchase.